Being a Trusted Advisor fundamentally changes how you approach client relationship. Our programs provide on-demand tools and understanding to draw on every day, to help you be more open, listen with more impact, interpret real client wants, and better understand human behavior. In each course, you will:
Learn directly from the authors of our best-selling Trusted Advisor book series through "small-bite" videos about trust
Understand your own trust-building skills and tendencies with reflection questions and self-assessments
Strengthen your understanding with knowledge checks, plus insights and resources curated from our books and website
Create your own plan to build trust in important professional relationships by tackling up to 37 "take-action" challenges
Bring your learning to life using custom workbooks and worksheets to assess, plan and track trust-building behavior
Is Trusted Advisor Academy right for you?
Introduction
How to Get the Most Out of Your Learning Investment
Assess Your Own Trustworthiness
Course Resources
Overview
The hidden driver of influence
Get Your Advice Heard and Taken
Reflect on an interaction where you weren't heard
Overcome barriers to paying attention
Masterful listening: Do’s and Don’ts
Check your knowledge
Explore additional resources on getting your advice heard and taken
Build Client Trust ... Faster
What’s So Different About Trust-Based Selling
Make a Different Kind of Sales Call